there is no install instructions. I watched the you tube video and it said that i need the original cd player to get music. I don't have it so what do i do.
The hardware fit and trim were excellent. I had a loose cable on first install, but when I went back and double checked everything, I was a first time go, no issues! My only gripe is that there are no instructions and that the few good videos out there on YouTube use a different bracket, I had to send an email to get a direct link to the correct bracket install procedure. Also, the screws are lacking in quality and many of them were unnecessary, as some sub-components come assembled
Great product! It shipped& arrived quickly. Plug and play install was very easy. The clarity is much improved over the 8” screen. I highly recommend
Looks great. Works great too. Only lost the ability to turn off the auto stop via the button in the dash.
I haven’t installed the system yet but what I can tell everything looks like good quality components. It didn’t take long to receive my order and the shipping was pretty quick. I hope within the next couple of weeks I will be able to start the install.
Awesome product easy install OEM
It serves its purpose, I wanted the sync 4 to be able to apple carplay. This fitment is average, could be better. No instructions so you have to follow YouTube videos, they send a list of installers with the packaging. Rather than instructions. The screen works well, but the fitment of the bezel is subpar, and without instructions I’m really unsure if I am missing something.
It does not seem to be hitting anything, but the screen and it is pushed out 1/8 of an inch around the entire exterior perimeter of the bezel.
Haven't seen it yet
I waited over a year for this fix to be released, but it solved all the issues I was having with my 2020 Raptor and everything is now working great!
Haven’t installed it yet, but all components arrived and were securely packed in bubble wrap. There are several YouTube videos explaining the installation process, it looks pretty straightforward. Definitely feels like a great value for the price
Great product, and good communication from fordsync4
Was very skeptical over the past year about this kit. I bought a used kit and these guys remoted in and fixed my volume controller issue. Everything else that is on the chart seems to be working great. Super easy to work with.Even if the communication was slow.But the job is done and works! Thank you.
The FordSync4.com team was very communicative throughout the process and always came thru to resolve my issues. Although it took time to receive all the necessary parts, everything worked well once instlled. They even took the time for a remote programming session for me. Highly recommend!
I was debating on buying a new truck but I could stomach the price. 100k is outrageous. I decided to update my 2019 f250 8” screen to a 12”. I read some reviews online and was unsure if I was willing to trust this company. Let me tell you that you will not be disappointed. Everything so far fit like a glove. After watching a few YouTube videos it was an easy install. I believe they updated their bracket because mine was different from the install videos that I watched a this one fits perfectly. I had an issue with ordering the one with pro controller knob and they immediately rectified the problem and sent one right away. Overall I did not get any error codes and the only thing was the navigation doesnt work but they let you know that beforehand. No one uses that anyways CarPlay is far superior to fords nav system. Seats worked well. Backup camera is full screen. It looks amazing.
The most difficult part of this installation was waiting for it to depart the Hong Kong airport on UPS. It sat there, in the possession of UPS for 8 days. Once it was in motion, it only took 2 days to arrive. But the unit itself is beautiful. The provided trim pieces match my interior exactly. The large, 12 inch screen is a wonderful upgrade to my stock 8 inch screen. And it has more features than my 8 inch screen. It is also more responsive. It seemed there were times I would tap on the 8 inch screen several times to get it to respond to my command. Not so with the new 12 inch screen. it is responsive to each tap and swipe. You might as well have placed your favorite tablet on your dash it's so responsive. All in all, this is a wonderful upgrade for my 2023 F-150 XL. I'm very happy with the quality and appearance of my new 12 inch screen. Thank you FordSync4 for a great unit.
Perfect for my 2023 F150!
Easy install
Great product
Still trying to get it to work with my sync app
Rest up product works great no issues during the install
Was pretty easy to install after I was able to find some external how to videos. Would have been nice to receive install instructions in the box rather than a product guide. Other than that screen is awesome! Works great and super happy with the upgrade.
I can't say enough good things about this Sync3 to Sync4 upgrade kit. From the moment I unboxed it, I knew I was in for a serious tech transformation. The 12-inch OEM screen is absolutely stunning—crisp, vibrant, and a massive leap from the stock 8-inch display. It gives my 2015 F150 Platinum a modern, luxury feel that rivals brand-new models.
Installation was a breeze thanks to the plug-and-play design, however there are NO instructions so you definitiely should be somewhat technically inclined and watch several videos. Every video I found on YT was for the F250, there are only a few differences between the two models for the uninstall of the 8" screen. When it comes to the installation is where you'll need to rely on your technical/mechanical knowledge. While the kit does come pre-programmed to your VIN (if you provide it during checkout), there is some work to be done via Forscan. Don't fret, they include a Forscan cable and instructions on how to get the free trial license and they work with you to schedule a time one of their techs can remote in (via PC) to make all of the necessary updates. Everything fit perfectly, and the OEM-quality bezels and trim pieces made it look factory-installed.
The Sync4 system is lightning fast and incredibly intuitive. Wireless Apple CarPlay & Wireless Android Auto works flawlessly, and I love having access to all my apps without fumbling with cables. Climate controls, steering wheel buttons, and even my trailer assist features all work seamlessly.
What really impressed me was the attention to detail—every component from the APIM module to the AC vents and USB harnesses was thoughtfully included. It’s clear this kit was designed by people who know Ford trucks inside and out.
If you're on the fence about upgrading, don’t hesitate. This kit is worth every penny. It’s like giving your truck a tech makeover that makes driving more enjoyable and your cabin feel futuristic. I’m beyond satisfied and would recommend it to any Ford owner looking to elevate their ride!
Everything came as shown
Do not sit on the fence with regards to this upgrade.
Installation is super easy. You cannot tell that the system wasn’t installed at the Ford factory. Communications with the company were always answered in a timely manner. I would recommend that you buy the Audio and HVAC controls on your own. I was able to source them locally for just a tad bit more than they are sold for here. Remote programming was conducted with Team Viewer and Forscan without any issues. I couldn’t be happier with my upgrade!
Only issue I have is the lack of transparency on the shipping. It took a month to get the product. The installation was easy. Everything is working as it should so far.